My hot electric water heater produces hot water, but there is water on the floor?

by Water Heaters on July 23, 2010

There is water in the hold tank under the heater and on the floor. Is it possible that the pipes above it aren’t tight or could the problem be with the heater itself? Will it be covered under the warranty if it is 4 years old?


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{ 4 comments… read them below or add one }

Thor July 23, 2010 at 12:17 pm

Most common failure is the seals on the flexible lines used to connect to the water heater. Check for water around that connection.

That won’t be covered by a warranty.

Sometimes you can tighten that connection but they have seals in them that compress and often you just have to replace both those flexible copper lines to get new seals to stop the leak. At four years old I would guess you can tighten them providing they were not overtightened originally.

If it is not leaking at a visible place then the tank is bad and that would be covered if you are still in the warranty period. (installation labor will be charged as will costs for bringing up to code, if needed). There is often a label on the tank giving the expiration date.

Good Luck

MrsChief July 23, 2010 at 12:17 pm

It could be either one. Check all the fittings on top of tank. Most warrantys are 5 years

David L July 23, 2010 at 12:17 pm

I would first check all the connections. Next check to see if the T&P valve is leaking (Temp and Pressure) located on the top or side. Check the drain valve to be sure it’s closed tightly. If all this is good out could be your tank and should be covered by your warranty.

Jeffrey S July 23, 2010 at 12:17 pm

Check your pressure & temperature valve on the top of the heater. It might have lifted and not seated back properly.

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