My husband was shootin the breeze with a commercial contractor who did business at my husband’s place of employment. the commercial contractor said "oh I can put in a furnace for you-I’ll have a couple of guys over on their spare time and they’ll put it in. we can do C/A for you too" Well, my husband agreed. We have a 1600 sq foot home. It took them ten days later to put in a poor quality furnace (Goodman) and Lochnivar water heater. then billed us ,200. The furnace is at the east end of the ranch house and there was very little duct work to do. there was a new chimney liner put in. Are we bound to pay this ridiculous fee. I asked for a detailed bill and it shows an X at the bottom of the sheet where there is NO customer signature–that part is blank.
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{ 5 comments… read them below or add one }
who was the fool that let them in to do the work?
if you thought goodman was a poor product why did you allow it to be installed?
goodman hasn`t doubled there profits in the last 4 years by making a bad product and increases their market share every year for nothing, currently goodman is #2 in hvac and quickly comming up on carrier.
Well, not until it is performing the way an A/C, water heater, and furnace are expected to perform and the work should be 100 percent complete. If everything is working properly, I think you have a "gentlemen’s" agreement and commitment to pay the contractor. I guess you should check out the rules that govern contractors and if it says that there has to be an estimate and signed contract, then you have him on a technicality. Personally, if you got a new A/C, water heater, furnace and relined chimney and some new duct work, I don’t think that’s too bad of a price. My son lives in an upscale house and has a Goodman furnace, so, I don’t know what that means. I got a Carrier AC a few years back, no duct work was done, old unit was taken out and my bill was about the same as yours.
If your husband agreed, I suspect it would be considered a verbal contract and you are responsible. Consider the rip off a lesson that you get everything in writing. Had you make up a contract with a written bid, you know what you are to get.
Right now, the agreement is so open, you have no recourse.
I am not a lawyer, but this is how I think it will play out.
Next time, remember the old adage, "If it isn’t written down, it didn’t happen."
why does everyone beat goodman.. ive seen quite a few name brands need the same parts replacement. its a nature of the higher eff. furnaces. they furnace was about 800 and ac setup would be about another 1000 easy 2500 for parts/tax.
Ok first things first. Do you like Amana better than Goodman? If yes, well then you love Goodman. Goodman is the second largest manufacturer of heating and AC in the nation only second to junk ass Carrier.The only people that like to sell or service Carrier are Carriers dealers and they make nothing but JUNK! Oh and Goodman is the parent company behind Amana.
Second 5200 for a water heater AC,and a furnace is a STEAL if they are high efficient models. Have a Coke and a smile and pay the bill.